FAQs

•Minimum age Yellowstone EcoTour Zip: 6 years old (kids under 65lbs ride tandem with a guide).

•Weight Restrictions: all participants must be under 260 lbs. Children under 65 lbs will tandem zip with a guide.

•We reserve the right to weigh participants to ensure they meet our requirements. Any person weighing over 260 lbs will NOT be permitted to go on tour.

•Children under the age of 14 must be accompanied by an adult.

•All participants must be in reasonably good physical condition. People with knee, back, shoulder, or heart problems should consult a physician prior to booking a tour. Please be realistic about your physical condition and limitations.

•No pregnant women, please.

•The use of recreational drugs or alcohol is prohibited on all trips. If you appear to be under the influence, you will be prohibited from participating in the tour and no refund will be given.

We strongly recommend reservations. Please call in advance to be sure we have availability at the time you would like to go. We take reservations far in advance or for same day trips. If you have a specific time and date you would like, please make a reservation as soon as you can. We take a credit card to hold your reservation, but you can cancel or change your trip any time up until 24 hours before your trip with no charge. We will take walk-ins if we have availability.

Unfortunately, you cannot watch from the ground. Our zip line course is on private property and the terms of our lease clearly state that this is not allowed. Only paid and waivered participants will be allowed on the zip line properties.

All flyers will need to arrive wearing weather-appropriate comfortable clothing and closed-toe shoes, that are secured to your foot. The harness straps will wrap around your upper thigh, shoulders, and waist, so you want clothing on those areas to be most comfortable. Long hair must be tied back. Remove dangling jewelry prior to the tour. Please remove any items from your pockets that might fall out or poke you.

You don't have to bring anything along, all necessary gear is provided (except closed-to shoes). A water bottle is a good idea, especially on hot days and the longer tour options. A camera is great to have along, but needs to be secured with a strap or a zipper pocket. You can clip these smaller items your harness, or you can bring a small backpack (for our longer trip- the Super Zip, we strongly recommend bringing water). In a backpack you can also bring an extra layer, sunglasses, sunscreen and any medications you might need. If you do not want to bring a camera, we do take photos for purchase of most tours.

We recommend that you lock your valuables in your vehicle and leave the keys with us in the office. Items may fall out of your pockets on tour and be lost.

No. We promise. But the office ladies might take it for a spin, just for thrills

This is a more innocent place. People don't do that kind of thing here. Remember, it's Montana...

We will help you into your full body harness - it goes around your legs, waist and shoulders. You will have lanyards attached to your harness and carabiners to clip you into our cables and allow the guides to safely move you through the tour. A daisy chain will connect your harness to your trolley, which is the piece that allows you to ride on the zip lines. We also provide a climbing helmet. You are required to where the gear we provide for you; we will not allow you to wear your own harness or helmet on our tour, sorry!.

The course starts at ground level and reaches a maximum height of 200ft on our longest zipline! The platforms are up to 20ft off the ground, and the ziplines pass over creeks and ravines which adds a lot of height to the ride!

Every adventure activity has inherent risks, but we manage those risks by providing top-quality gear, a zip line course designed and built following Association for Challenge Course Technology (ACCT) standards and highly trained staff whose primary goal is your well being. We inspect our course and our equipment on a regular basis. All participants will be required to sign a release of liability prior to joining us on tour.

We only cancel tours due to extreme lightening storms or very strong winds. Rain is not a problem. If it is too cold (below 40 degrees) or snowing we will try to reschedule. We recommend you bring layers or buy some cozy fleeces or hoodies at our shop.

All zip line participants take part in a training demonstration before getting onto the actual tour. The guides will go over the rules and zipping techniques to help make the experience as low risk and enjoyable as possible. Participants must demonstrate the ability follow directions from their guides before being allowed on the tour.

Yellowstone ZipLine Tours use gravity and zipper body positions to control your speed. You will never have to reach up to the cable while zipping. With zipping speeds up to 35mph, we would rather keep your hands as far away as possible! The courses are designed to have a large belly in the middle of the zip line. You will gain speed on the downhill side and naturally slow down on the uphill side. Wind and body size can also effect your zipping speed, so the guides will give you methods to help slow you down or speed you up while zipping. The guides also have breaking systems and techniques at the end of each zip to make sure you do stop at the end. Trust yourself, the gear, and your guide and have fun!

We run half day trips (about 3 hours) and full day trips (about 6+ hours). These "door to door" times include shuttle to and from the rive back to our office.

May can be beautiful but it can also be snowy or cold. It has varying water levels, as the water is coming up at this time of year. June brings full on high water and warm sunny days, with chilly nights. July is usually always sunny and warm, and water levels begin to drop. August starts getting a little chilly at night, with lower water. The weather in September can be be spectacular but with low water.

Montana Whitewater offers personalized service and a spirit of fun. In addition to basic certifications, guides spend the pre-season training in order to refine river rescue skills and solidify the team. Our mission is to provide you with a high quality trip. We run a raft company because the service we provide is truly beneficial and we love having a good time with our clients!

We take kids ages 6 and up on the Yellowstone River. Young kids can really enjoy rafting or they can hate it and never want to go near a river again. Make sure your young child really wants to go. If a kid can't put on his own booties, they might need serious help enjoying a river trip! If you would like an activity for a 3 year old, check out our tubing shop, Madison River Tubing. We take kids ages 3+ on our tube trips on the Madison River.

On the Yellowstone River, we can put up to 10 people in a boat. We always try to run smaller crews for a bigger ride, but if your group of 10 wants to ride together, we can fit you in one big boat!

Only if they want to come! We have taken people of all ages and ability.

Booties are neoprene and rubber ankle-boots that keep your feet warm. We are the only company around that doesn't charge extra for booties and wetsuits and all the warm layers required. You can also wear sneakers or tennis shoes when the weather is warm.

We buy fresh sammich fixin's daily for our full day trips. Let us know your choice of deli meats and cheeses, and we will provide a picnic-style riverside lunch, complete with cookies and lemonade! Fill up on chips, cookies, and lemonade to your hearts content! We won't stop you! We are sensitive and accomodating to dietary restrictions- just let us know.

If you want to look good and feel good on the river, wear light, quick dry clothing. We give you helmets, PFD's, splash gear and/or wetsuits and booties. With all the gear on, some people look like super heroes and some people look like major dorks- it's all in the way you carry yourself. Bring something warm and dry to change in to after your trip.

You can bring a waterproof camera, sunscreen and whatever else you may need. You can bring your own dry-bag or use your guide's. Sunglasses are good to have on the water and we sell Croakies and Chums (those stylish things that hold them on your head.)

Photos are available for purchase directly after your trip, June-August!

They like to take raft trips when they aren't on the trails to cool off a bit. Ha! All of our horseback trail rides depart from the Stermitz Ranch, which is also where our zip line course is located! A 5th generation ranch located up cinnabar basin, about 20 minutes outside Gardiner, the Stermitz Ranch (Wilderness Connections) provides lodging and horseback trail rides through the mountains bordering Yellowstone National Park.

Horseback riding is the only activity we do not offer shuttles for. The ranch is about 20 minutes away, up a dirt road. They frequently have RV's that drive up, but it is best to be comfortable driving on dirt roads with whatever vehicle you are driving.

We offer a 2 hour ride, departing at 8:30AM and Noon, as well as a 1 hour sunset ride, departing at 4:45. The rides go through a variety of terrain including open sage brush fields and aspen forests... big beautiful views of the surrounding mountains abound!

Our minimum age is 6 years old for horseback riding (must ride on a horse by themselves- no exceptions).
The weight limit is 240lbs.
Riders should be in reasonably good health, and should consult a physician if there is any concern about a trail ride.

Bandanas, cowboy hats, cowboy boots, and some denim - these are all the things we WISH we could wear for every ride! The most important outerwear you need are close-toed shoes, and pants. Other than that, dressing weather appropriately to stay comfy on your ride will enable you to keep your mind on the majestic and beautiful scenery of Yellowstone Country- viewing from the same perspective as the original settlers.