FAQs

Zip FAQs

•Minimum age Yellowstone EcoTour Zip: 6 years old (kids under 65lbs ride tandem with a guide).

•Weight Restrictions: all participants must be under 260 lbs. Children under 65 lbs will tandem zip with a guide.

•We reserve the right to weigh participants to ensure they meet our requirements. Any person weighing over 260 lbs will NOT be permitted to go on tour.

•Children under the age of 14 must be accompanied by an adult.

•All participants must be in reasonably good physical condition. People with knee, back, shoulder, or heart problems should consult a physician prior to booking a tour. Please be realistic about your physical condition and limitations.

•No pregnant women, please.

•The use of recreational drugs or alcohol is prohibited on all trips. If you appear to be under the influence, you will be prohibited from participating in the tour and no refund will be given.

We strongly recommend reservations. Please call in advance to be sure we have availability at the time you would like to go. We take reservations far in advance or for same day trips. If you have a specific time and date you would like, please make a reservation as soon as you can. We take a credit card to hold your reservation, but you can cancel or change your trip any time up until 24 hours before your trip with no charge. We will take walk-ins if we have availability.

All flyers will need to arrive wearing weather-appropriate comfortable clothing and closed-toe shoes, that are secured to your foot. The harness straps will wrap around your upper thigh, shoulders, and waist, so you want clothing on those areas to be most comfortable. Long hair must be tied back. Remove dangling jewelry prior to the tour. Please remove any items from your pockets that might fall out or poke you.

You don't have to bring anything along, all necessary gear is provided (except closed-to shoes). A water bottle is a good idea, especially on hot days and the longer tour options. A camera is great to have along, but needs to be secured with a strap or a zipper pocket. You can clip these smaller items your harness, or you can bring a small backpack (for our longer trip- the Super Zip, we strongly recommend bringing water). In a backpack you can also bring an extra layer, sunglasses, sunscreen and any medications you might need. If you do not want to bring a camera, we do take photos for purchase of most tours.

We will help you into your full body harness - it goes around your legs, waist and shoulders. You will have lanyards attached to your harness and carabiners to clip you into our cables and allow the guides to safely move you through the tour. A daisy chain will connect your harness to your trolley, which is the piece that allows you to ride on the zip lines. We also provide a climbing helmet. You are required to where the gear we provide for you; we will not allow you to wear your own harness or helmet on our tour, sorry!.

Every adventure activity has inherent risks, but we manage those risks by providing top-quality gear, a zip line course designed and built following Association for Challenge Course Technology (ACCT) standards and highly trained staff whose primary goal is your well being. We inspect our course and our equipment on a regular basis. All participants will be required to sign a release of liability prior to joining us on tour.

Yellowstone ZipLine Tours use gravity and zipper body positions to control your speed. You will never have to reach up to the cable while zipping. With zipping speeds up to 35mph, we would rather keep your hands as far away as possible! The courses are designed to have a large belly in the middle of the zip line. You will gain speed on the downhill side and naturally slow down on the uphill side. Wind and body size can also effect your zipping speed, so the guides will give you methods to help slow you down or speed you up while zipping. The guides also have breaking systems and techniques at the end of each zip to make sure you do stop at the end. Trust yourself, the gear, and your guide and have fun!

Raft FAQs

May can be beautiful but it can also be snowy or cold. It has varying water levels, as the water is coming up at this time of year. June brings full on high water and warm sunny days, with chilly nights. July is usually always sunny and warm, and water levels begin to drop. August starts getting a little chilly at night, with lower water. The weather in September can be be spectacular but with low water.

We take kids ages 6 and up on the Yellowstone River. Young kids can really enjoy rafting or they can hate it and never want to go near a river again. Make sure your young child really wants to go. If a kid can't put on his own booties, they might need serious help enjoying a river trip! If you would like an activity for a 3 year old, check out our tubing shop, Madison River Tubing. We take kids ages 3+ on our tube trips on the Madison River.